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(800) 463-8872 | (800) inetUSA

F A Q's

Frequently Asked Questions and AnswersThe questions and answers below are organized into product groups and are designed to help you better understand our products, services and business practices. If you don't find the answer to something you need to know, please use the form at the bottom of the page to ask the question and we'll respond quickly. Also, if it is a question and answer we feel will benefit others, we'll add it to this list and you can feel great about helping others 🙂

Websites

Obviously, the answer depends on what you content you want on your site, the number of pages, etc. Also (and more importantly) on what you want it to accomplish for you. A simple site, can be often turned around quickly - sometimes in as little as 24 hours. Just be aware that often, the time it takes to build your website will depend on you to a large extent. That's because we are often delayed in completing site production while we await photos, other images, written content, direction, etc. from our clients. Our objective is simple ... we strive to give you the best possible product for the investment you are entrusting to us in the shortest time possible.

P.S. If you have specific time-related questions, please make sure you ask them during your initial "Get Rolling" design consultation and, if you decide you want to make a change after the project has been started, make sure you ask about any time impacts of any such changes.
Wordpress provides us (and you) with the greatest design flexibility and the widest array of options of any website content-management solution. It's also the easiest for you to use in making changes after the site has been delivered, should you wish to do so. Of course, we'll gladly make them for you.
Since 1997, when we started dipping our toes into the website development water, we have turned on over 30,000 sites using both our previous One Click Website product and more recently using WordPress. That's a lot of experience. We've learned not only how to do them well, but also quickly, efficiently and economically.
Website Hosting Website Updates Website Upkeep Fast Loading Speed Spam Protection Hacking Protection 15 minutes of free Website Developer Work per month
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Printed Products

Postcards

The "easy" answer is always the bigger the better - the more space your piece takes up, the larger the impact. That being said, it also depends on your campaign! Different sizes can serve different purposes. For example, a smaller postcard (say 4x6 or 5x7) can be excellent for quick reminders, follow-ups, basic information or single-purpose messaging. Larger and unique sized postcards (like 6.125x9, 6x11, or 8.5x11) are ideal for standing out amongst the crowd, showcasing multiple products/offers, and offer much more marketing space to display information or images. If your campaigns are less frequent, or your particular industry is highly competitive - it could benefit you to take advantage of a larger piece to really grab your audience's attention! If you're still not sure - give us a call at (800) 463-8872 and one of our Campaign Managers will be happy to help you decide!
inetUSA offers a quick turnaround time no matter which of our 3 ordering options you select.

- ORDER ONE OF OUR TEMPLATES: Our design team will have a proof for you to review within 1-2 business days (depending on the customization you request). Once your design is approved for printing - production time is 2-3 business days. From there - shipping & mailing times vary depending on the options you select. Rush shipping is available!
- ORDER A CUSTOM DESIGN: Our design team will work with you to determine your needs and will have a proof for you within 2-3 business days. Once your design is approved for printing - production time is 2-3 business days. From there - shipping & mailing times vary depending on the options you select. Rush shipping is available!
- ORDER USING YOUR OWN ARTWORK: If you request a digital proof, you will receive the proof within 24 hours (usually less!) Once your design is approved for printing, or if you opt out of the digital proof process - production time is 2-3 business days. From there - shipping & mailing times vary depending on the options you select. Rush shipping is available!
We offer numerous mailing options. First-Class Mail, Targeted Direct Mail, Every Door Direct Mail (EDDM), Marketing Mail, Non-Profit Mail & more. We partner with the United States Postal Service (USPS) as a bulk mailer - which means we get excellent rates and huge discounts that we are able to pass on to our customers! For more information about our different mail options, visit our Direct Mail Services page.
We offer several standard & premium options & finishes for you to choose from right in our online order form! We have glossy, matte or smooth options and each of those finishes come in several weight options, depending on your needs. We also can customize any order to meet your specific needs. For example: Do you need bright orange card stock? Do you need weatherproof paper? Do you want a textured paper? We can work with you to get you a quote for any unique or custom jobs quickly! If you find yourself needing an option not listed on our order form - just give us a ring at (800) 463-8872 for assistance!
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Brochures

Flyers

Business Cards

Door Hangers

Direct Mail & EDDM

Rectangular with four square corners or finished corners that do not exceed a radius of .125'.' (A square is considered a rectangle.) Must be one of the following: More than 10.5" in length OR 6.125" in height OR .25" thick. Cannot be more than 15" long, 12" high, and .75" thick. Note: To be considered a flat, a mail piece must exceed only one of the dimension minimums but be within all flat maximums; otherwise, it is a parcel. Minimum thickness is .007" (about three sheets of paper) and minimum height is 3.5'.'
All Every Door Direct Mail mail pieces must have the entire mailing label on the "top half" of the mail piece. The orientation of the label, whether it's applied on the long or short side, does not matter (except that labels placed parallel to the shortest end must not be upside down). The shortest end will always be the top half of the piece. Length is always the longest side. Your mail piece must also have the proper Postage Permit Indicia & addressing labeling, and all mail pieces must contain "ECRWSS"in the address area or within or below the permit indicia. "EDDM" must be included after"ECRWSS" on the label of pieces greater than 10.5" and up to and including 11.5" in length submitted at a BMEU.
Is your product or service something everyone needs? For example, plumbing, food, medical/dental care, building or repair services, auto services, etc. If so, EDDM is a great option for you! EDDM lets you blanket a whole mail carrier route with your campaign for the cheapest postal rate available. If you offer a specialized or niche product/service that is aimed at a specific demographic (ex: business owners, women in their 50's, military service people, people with pets, etc) a targeted list that goes directly to those folks will be a better option for your campaign! Here is more information on our Targeted Direct Mail Campaigns.
EDDM requires you to mail to all residential addresses within your selected routes, however, you can opt to either include or exclude Business & PO Box addresses, depending on the nature of your campaign!
Many factors will determine the success of your campaign. Those include things like: time of year, your business' reputation, competition in your market, the value of your offer/promotion, and more. That being said, EDDM is an extremely effective way to target new customers, or even to generate response from past or current customers. Predicting or guaranteeing response rates or return of investment is difficult, but with inetUSA's Symphony of Marketing, we will always work with you to optimize your campaigns and develop the best plan of action for your business!
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Telemarketing

Brand & Image Management

Customer Support

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